Design for How People Think — John Whalen


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Design for How People Think

Using Brain Science to Build Better Products

John Whalen

User experience doesn’t happen on a screen; it happens in the mind, and the experience is multidimensional and multisensory. This practical book will help you uncover critical insights about how your customers think so you can create products or services with an exceptional experience.

• Learn about the “six minds” of user experience and how each contributes to the perception of a singular experience
• Find out how your team—without any specialized training in psychology—can uncover critical insights about your customers’ conscious and unconscious processes
• Learn how to immediately apply what you’ve learned to improve your products and services
• Explore practical examples of how the Fortune 100 used this system to build highly successful experiences


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